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MPA NSW issues warning about unsafe heat pumps

06 Feb, 2024



The Master Plumbers Association (MPA) of New South Wales has issued a statement urging quick action to rectify the allocation of government grants for heat pumps.

The New South Wales state government and the Australian federal government have approved grants for inferior heat pump models.

MPA CEO Nathaniel Smith said: “These inferior overseas models, heavily promoted through social media platforms at suspiciously low prices under $100, have raised red flags.

“It has come to our attention that these inferior units are sourced in bulk from overseas by organisations that may exhibit phoenix-like characteristics, stirring memories of past debacles.”

Expressing deep concerns, MPA NSW highlights the vulnerability of individuals subjected to inferior products funded by federal and state Government grants.

Drawing parallels with historical issues, such as the infamous pink batts scheme, the Association urgently calls for a meticulous review, particularly as the winter season approaches.

The imported heat pumps are discovered to have a fundamental fault in their condensers, which lack a warranty and pose a danger of failure in cold conditions.

Smith highlights the dire consequences, and forewarning of vulnerable individuals left without hot water during the coldest period of the year.

MPA NSW has urged the promotion of installing Australian-made or established heat pump brands, despite their higher cost.

MPA NSW asserts that an immediate and comprehensive investigation into the governance and oversight of these grants is imperative to safeguard consumers and prevent a recurrence of past mistakes.

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