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New platform provides advanced solar fleet management and monitoring

07 Sep, 2023
Image courtesy Tigo Energy


Provider of solar and energy storage solutions Tigo Energy, Inc has announced that the company’s long-time customer SCE Energy Solutions has deployed Tigo Fleet Manager.

This is an extension to the Tigo Energy Intelligence (EI) platform which features a powerful interactive dashboard that provides rich and actionable system performance data from the fleet down to the module level.

SCE Energy Solutions uses Tigo EI Fleet Manager to uncover and operationalise sophisticated insights about the growing fleet of solar systems in its care to deliver the highest possible standards of performance, reliability, financial stability, and safety to its customers.

With more than 3.44 million photovoltaic installations deployed, the installers behind Australia’s growing solar energy sector need advanced solutions to deploy, monitor, and manage constantly expanding portfolios of customer solar systems.

SCE now uses the platform to monitor system performance and manage operations and maintenance (O&M) across the more than 20,000 solar modules deployed in its fleet of customer systems.

The company does this by operationalising system performance data down to the individual component and fully using customisable groupings of systems by common attributes like equipment type, location, size, or status.

CEO at SCE Energy Solutions Jon De Martin said Tigo Fleet Manager has been a game-changer because it provides unprecedented visibility into SCE’s customer fleet, making it easier to deliver on system performance commitments and offer valuable new services.

“As our solar portfolio continues to grow, it would have been nearly impossible to consolidate the countless data points we rely on to deliver best-in-class customer service. Beyond performance monitoring, we now have such fine-grained visibility into the hardware we’ve deployed that it has completely transformed our operations and maintenance. Tigo EI Fleet Manager, combined with the TS4 MLPE platform, allows us to deliver superior performance as we grow into more and larger solar systems,” said De Martin.

SCE customer De Bortoli Wines is Australia’s sixth largest overall and second largest family winery.

With the goal of 10 per cent energy reduction per year, the winemaker engaged SCE to update and expand its optimised solar generation capacity to 1.15MW.

The new system comprises more than 2,200 solar modules, including the existing ones, providing De Bortoli Wines with a system that now offers:

  • protection to first responders with rapid shutdown
  • optimisation to protect system performance from module soiling issues common to winery operations
  • module-level monitoring for detailed insight to system performance.

Through the Tigo EI Fleet Manager, SCE leverages sophisticated new data visualisations designed to elevate what is actionable, reduce alert fatigue, and present installers with an intuitive interface that tracks critical operational, production, and consumption data across all modules at the De Bortoli site.

De Bortoli Wines Head Engineer Tarek Heiland said: “SCE has been a great partner throughout the upgrade and expansion process, and we are excited to have the latest Tigo technology for safety and performance. This solar system now covers 30 to 35 per cent of our total energy usage in full generation, and we could not be happier about this investment.”

From visibility into pending and in-progress installations to comprehensive system and production status indicators, the EI Fleet Manager offers system diagnosis and in-depth monitoring of more than a dozen critical health and performance metrics for deployed solar systems.

With this level of visibility, Tigo EI Fleet Manager makes it easy to pinpoint and quickly deploy mitigations across devices from various vendors, from the system level down to the module.

Tigo Energy CEO Zvi Alon said: “We are delighted to see major solar installation companies like SCE fully exploit the power of energy data with EI Fleet Manager to improve the solar customer experience, deliver valuable new services, and streamline internal operations.”

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